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7 Jun 2020

Customer Service Advisor (NZ) in Western Cape | Other Professions | Job Mail

hireitafrica Anywhere

Job Description

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My client is an international concern that works within the financial sector servicing clients across the global.

EMPLOYMENT TYPE:       PERMANENTY

SECTOR:                           Finance

BASIC SALARY:                 Uncapped commission

BENEFITS:                          Medical Aid, Pension, Free

                                            Transport , Onsite Gym, clinic,

                                            meal discounts, great

                                            incentives

START DATE:                      T.B.C.

DUTIES:

v  Resolve and assist customers inbound telephonic and e-mail queries and requests

v  Providing and comparing insurance quotes

v  Selling, upselling, cross selling  insurance to prospective clients

v  Achieve and exceed predetermined sales targets

v  Describe insurance benefits to prospective clients

v  Persuade potential customers to switch policies

v  Identify and overcome objections and respond to questions

v  Follow up on voicemails received and initial contacts that request call backs

v  After-sales information and advice

REQUIREMENTS:

v  Matric / matric equivalent

v  Clear criminal record

v  Good working history with no dismissals

v  Must be computer literate (Word and Excl)

v  Customer Service Skills

v  1 years’ insurance experience

v  Fluent in English & excellent command of English (neutral accent)

v  Good communication and listening skills

v  Must be able to work night shift (2:00am – 11:00am, transport to work provided for free)

NOTE:  Both criminal and credit checks will be carried out on successful candidate(s) so all relevant documentation must be provided.

Interested?  Apply on our website at www.statusstaffing.com or e-mail frontoffice@statusstaffing.com today.

Status is working remotely during this lockdown and is committed to the best services as always.

Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.

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