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13 Jun 2020

Credit Services Operations Manager in Western Cape | Other Professions | Job Mail

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Credit Services Operations Manager in Western Cape | Other Professions | Job Mail | 4729630








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Full Time

Western Cape


Posted 13th Jun 2020 10:00


Posted by
Time Personnel

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eye icon Credit Services Operations Manager in Western Cape | Other Professions | Job Mail

Vacancy has been viewed 21 times

Our Client requires your financial operations experience managing their team for Africa and South Africa using your vast credit & online expertise.

Marketing, operations and people management skills will be your major focus to grow this leading Financial Technology Business.

REQUIREMENTS

8-15 years work experience, ideally in an online environment

Experience in credit preferable but not required

Strong financial acumen dealing with financial and statistical calculations

The ideal candidate must combine the variety of skills applicable to the industry

 

DUTIES

Operational and marketing:

  • Managing the growing client services team alongside the incumbent operations manager
  • Improving training and performance monitoring processes
  • Measure and enhance customer service
  • Improving fraud detection
  • Managing early and late-stage collections
  • Overseeing rollout of marketing plan
  • Introducing new marketing and client acquisition initiatives

 

Financial:

  • Assisting with budgeting and cashflow management
  • Assisting with external fundraising
  • Product- and business development
  • Implementing pipeline product changes and operational innovations
  • Identifying new growth channels

 

General duties:

  • Regulatory compliance with National Credit Act
  • Working close with IT and analytics teams
  • Serve as member of executive team and assist in determination of company strategy

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